Mission Impossible - 23: Satisfaction

Building a swimming pool while customers are living in the home is a mentally taxing process. While the back yard is destroyed, our customers must take their dogs for a walk 5-6 times each day. What is worse than the noisy days when construction is happening are the sunny silent days when nothing happens. By the end of the backyard remodel project, customer's are so thankful to be done. It is far easier to find negative pool company reviews than positive ones.

The Pool Industry needs to take better care of their customers! In 2022, MedHawk Pools introduced our "90 Day Pool Program" as a challenge to the industry to build projects in a reasonable amount of time. The faster we can get the project done, the less frustration is experienced by the customer.

Are we perfect? No

Did we complete every project last year in 90 Days? No

Did we pursue excellence? Yes, and most of our projects were completed in 90 Days

In 2023, MedHawk Pools is aggressively pursuing Customer Satisfaction, and we encourage the other North Texas Pool Builders to do the same! #MI23_Satisfaction